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About Us

LiveSwitch pushes the possibilities of digital connection through products and platforms that power secure, high-quality, and simple interactive video.

 

Mission Statement

Our mission is simple, yet enormous: Build human connection through technology. And through human connection, we can help change the world for the better.

 

Our Story

In 2008, Jerod Venema began traveling frequently for work. His son, who was about three years old at the time, loved drawing in a coloring book app on an iPad. Jerod lamented that he couldn’t share those moments with his son. He wondered, “what if we developed a technology that allows iOS apps to embed video and audio directly?” He wanted to be able to talk to his son by video while coloring with him on the iPad.

Enter Frozen Mountain (now “LiveSwitch”), a company Jerod founded with his brother. Frozen Mountain became the first company in the world to launch a WebRTC-compatible software development kit (SDK) for iOS, Android, Windows and Mac. Today, organizations around the globe use LiveSwitch’s technology—and yes, Jerod achieved his goal of creating that video product for his son.

After running the company successfully for more than a decade, Jerod saw an opportunity to expand its platform to a larger audience. In 2021, he met Brian Hamilton and Michael Adams at the red barn on Brian’s farm. Brian, a globally recognized entrepreneur and founder of Sageworks (now Abrigo), had developed numerous industry-leading products for small businesses and financial institutions. During their first meeting, the three had a eureka moment: “Let’s combine Jerod’s technical platform with Brian’s product expertise.” It was the perfect partnership—like peanut butter and jelly. (Fun fact: Jerod was the first person ever to audaciously interrupt Brian twice in that first meeting!).

Later that year, Brian, Michael and Jerod combined their resources to create the new “LiveSwitch.” While the company continues to offer its industry-leading software development kit, it now also provides a suite of end-user products tailored to help small businesses thrive.

At LiveSwitch, we empower small businesses to compete in a world increasingly dominated by a handful of large corporations. We’re here for the little “guys.” Our customers use LiveSwitch to save money, make money and improve their customer experience.

 

Join our team.

At LiveSwitch, we welcome experts ready to push the possibility of live video. If you have a vision for what scalable live video can do, we can't wait to hear from you.

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Awards LiveSwitch Has Won

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Great Place To Work - Best Workplaces for Giving Back - Canada 2022

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CIOReview - Most Promising Education Technology Solutions Provider 2022

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Great Place To Work - Canada 2022

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MONDO-DR Award - Arena 2021

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Cablefax FAXIES Awards - New Product or Launch 2021

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Cynopsis Sports Media Awards - Best Tech Innovation During the COVID-19 Pandemic 2021

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Telly Awards - Gold, Virtual Events & Experiences 2021

tmc - best in show 2016

TMC - Real Time Web Solutions Best in Show 2016

webrtc world - best tool 2015

WebRTC Conference & Expo - Best WebRTC Tool 2015

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IDEA - Golden Matrix Awards: Best Interactive Feature 2021

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Sports Technology Awards - Best Use of Technology by a Brand 2021

tmc - excellence award 2016

TMC - Real Time Web Solutions Excellence Award 2016

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SportTechie Awards - 2020 Finalist, Outstanding Fan Engagement

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SPORTEL Awards - Virtual Fan Experience 2020

sme - top employer 2019

Mediacorp Canada - Canada's Top Small & Medium Employers 2019

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WebRTC World - Product of the Year 2019

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TMC - Communications Solutions Product of the Year 2017

sme - top employer 2018-1

Mediacorp Canada - Canada's Top Small & Medium Employers 2018

Our Values
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Focus. We are focused on hitting goals. Every individual has goals with deadlines that lead directly to the customer’s overall success. We move fast and with discipline; time is of the essence.

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Ownership. Each individual acts as an owner and your title internally doesn’t matter. The people closest to the data make the decisions. If we see a gap anywhere in the company, we jump in and close the gap because we care.

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Responsibility. We manage our team and talents to positively benefit society, which also means we won’t work with certain industries, such as pornography. We are committed to making the world a better place by improving the quality of human connections.

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Customers. We are here to serve our customers, not ourselves. We are only satisfied when customers are satisfied according to them. We love our customers and show it by building great products that work reliably and following up quickly.

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Excellence. Our goals and expectations are extremely high. By the standards of the average corporation, these goals may seem unreasonable, but this is how we outperform. To hit our goals and to reach our potential as a company, we think unreasonably.