LiveSwitch Blog | Real-time Video Insights

4 Ways to Use LiveSwitch with ResponsiBid

Written by Jackie Drumm | Jul 22, 2024 3:25:41 PM

ResponsiBid is a popular pricing software for home service providers. Its online quoting, follow-up, and self-scheduling tool creates instant bids for customers from the inputs provided.

The ResponsiBid team compiled these four great ways to leverage LiveSwitch and ResponsiBid together:

  1. When someone calls in, send them an SMS with a link to start a live video call with you. 
  2. Send every prospect a link to record a video in order to verify first time quotes.
  3. Prompt customers who are filling out an online quote to record a video as they are filling out the form.
  4. Use your follow-up emails to encourage prospects to send you videos of their project.
Read more about each of these four ways of integrating LiveSwitch into your ResponsiBid workflows here.
 
Plus, Ryan Gaus, SVP of Sales at LiveSwitch, joins Curt Kempton, CEO at ResponsiBid, to discuss how business owners should approach using live and recorded video with their prospects and customers. Listen now!
 
 
Below are additional details from the ResponsiBid team on how to get started: 
 
  • LiveSwitch Prompting Video Recordings Via Zapier
    Leverage Zapier, LiveSwitch, and ResponsiBid to prompt your customers to record a video as part of the bidding flow.

  • Ask the customer as they are filling out the form to click a link to get an SMS to their phone so that they can record the project and send it over. They may feel less stress if the quoting process required them to know more than the average person about their project specs.

  • Request a Video as Part of Your Follow-up Email Flow
    The quote in ResponsiBid goes just as it normally would, but after the follow-up is initiated, you could send a link in the follow-up emails that encourages people who want to get extra special attention to the type of project they have to simply click a link and get an invitation on their phone to record their project.

 

 

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