Raleigh, NC, May 30, 2024 - LiveSwitch, a leading provider of video communication solutions, announced today that it has joined the Amazon Web Services (AWS) Partner Network (APN), bringing its next-generation video communication solution, LiveSwitch Contact, to AWS customers. The APN is a global community of AWS Partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.
Built on AWS, LiveSwitch Contact allows businesses to visually connect with customers to improve their customer experience and accelerate the sales and support processes. LiveSwitch allows businesses to easily initiate or receive a video call with anyone in the world through a QR code, text message, or website form. The platform does not require either person to download any software or app and works across any type of phone, tablet or laptop. All interactions can be recorded, easily accessed, and searched through a centralized library.
“With the power of AWS at the core of our technology, LiveSwitch is excited to join the APN,” said Michael Adams, CEO of LiveSwitch. “By working with AWS, we can expand our global footprint, help more businesses provide the best possible service to their customers, and deliver on our mission to build human connection through technology,” Adams added.
LiveSwitch Contact is used heavily across many different industries, some of which include home service contractors, property managers, self-storage facilities, moving companies, and healthcare providers. “Out of all of the software we’ve deployed to run our business, it has been the fastest time-to-value implementation,” said Kaleb Smith, owner of Sod Smith.
“Our customers love that they don’t have to download an app,” said Brad Johnson, CEO of Sweyer Property Management. “They can just click a button and we can have our eyes on our properties throughout our region without having to drive around,” Johnson added.
LiveSwitch Contact leverages the power of AWS for its network and environment, enabling LiveSwitch to provide customers with a configurable user interface and robust administrative control on AWS. With its video communication solution built on AWS, LiveSwitch also meets the security, compliance and privacy requirements of the most demanding organizations.
As an APN member, LiveSwitch joins a global network of 130,000 Partners from more than 200 countries working with AWS to provide innovative solutions, solve technical challenges, win deals, and deliver value to mutual customers.
To learn more about LiveSwitch Contact and its value for AWS customers, visit https://www.liveswitch.com/aws.
About LiveSwitch
LiveSwitch is a leading communications platform provider with innovative live video products that transform how people and businesses perform their work. LiveSwitch clients include small businesses to large global, Fortune 500 companies across multiple industries. Learn more about our product suite and our customized solutions.