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Articles and industry insight from LiveSwitch — the leader in real-time video solutions.

The Human-Centric Approach to Virtual Customer Service

The idea of online, automated, or virtual customer service is the cause of eye rolls and rising blood pressure for many consumers today. Too often, automated systems are..

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10 Benefits of Live Video for Commercial Cleaning Companies

With pockets of growth in the commercial real estate market and an increased focus on health as more companies return to office, there is a large opportunity today for commercial..

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5 Ways Live Video Can Strengthen Customer Experience

Earlier this year, a sea of change was signaled in the e-commerce space, with both Apple and Sonos announcing that they would be adding live video chat functionality to their..

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