Articles and industry insight from LiveSwitch — the leader in real-time video solutions.
LiveSwitch Concierge Offers Face-to-Face Customer Service with the ‘Click of a Bell’
Raleigh, NC, July 11, 2024 — LiveSwitch is announcing LiveSwitch Concierge, a live video solution that allows companies to win and keep more customers by offering live video chat..
The Human-Centric Approach to Virtual Customer Service
The idea of online, automated, or virtual customer service is the cause of eye rolls and rising blood pressure for many consumers today. Too often, automated systems are..