LiveSwitch Concierge

Here are things we improved recently.

Use QR codes to collect videos from prospects, customers and team members. Access a unique QR code for your account using "View QR Code". Upon scanning the QR code, the web form will open and a unique recording link will be created for clients. All videos are automatically uploaded to your video library.
Use Web Forms to collect inquiries from prospects and customers. A text message is sent with the recording link when customers fill out the Web Form. The form fields and instructions can be customized. Multiple unique forms can be created.
A new Projects section was added to organize and group sessions in one place. Add documents and photos to projects. Share projects with individuals outside of your organization as Contributors, Editors and Viewers.
Added the ability to auto-enable a virtual background by default with the option to disable.
Added a comment feature to Projects, allowing users to leave comments on Sessions or Projects. Users can now comment directly on Videos or Photos within a Session or Project.
Notifications are sent when you are tagged in a comment or when a Session or Project you created gets updated.
Added the ability to download multiple images as a compressed zip file on mobile devices.
Added video links to calendar invites so that Contact users and their customers have all of the necessary join info in their calendars.
Sort the Sessions table by date or prioritize Ready for Review records to show first. This new toggle is located on the Settings page under Notifications and other Settings.
Install a desktop icon for LiveSwitch Contact for quick navigation to the LiveSwitch Contact platform from the home screen of your device.
Added the ability to share conversation records with non-admin team members.
Send video requests using an email address and phone number.
Added the ability to search contacts by email and phone number.
Added the ability to designate a team member to receive email responses from customers.
Added the ability to designate a team member to receive Web Form recording notifications.
Preview the web form using "View Web Form" and share the form by selecting “Copy Link”.