LiveSwitch Contact
For Customer Feedback
Solicit feedback from your customers using requested on-demand videos or live virtual calls, only with LiveSwitch Contact. Provide your team with an easy way to gather customer feedback and testimonials.
Accepted payment methods
Money Back Guarantee
Get your money back within 60 days after purchase.
Why Businesses use LiveSwitch Contact for Customer Feedback.
LiveSwitch Contact is the premiere browser-based video tool that works on any device. By simply texting a link, start a live video session with a client or request on-demand videos from the clients when they're available.
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To gather feedback directly from customers and define your internal roadmap.
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To record customer testimonials for use in marketing materials.
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To conduct regular check-ins and ensure customer satisfaction.
LiveSwitch Contact is a video software tool that allows you to easily start a video session with clients, prospects, or your team. Text the recipient a meeting link using their mobile number (no app download) and they either join a live video session or use the same link to record a video on-demand when it's convenient for them.
"You get your money back in the investment by just using it once for a job that could be an 8 hour round trip."
Kevin Joshua
Owner | Trinity Movers
"We've been in business for about 35 years. We manage over 1,000 unites in the long-term residential management industry, so we chose LiveSwitch Contact because it's so easy to use. Our customers love that they don't have to download an app. They can just click a button and we can have our eyes on our properties throughout our region without having to drive around."
Brad Johnson
CEO | Sweyer Property Management
"With LiveSwitch Contact, I can perform instant video quotes and save a lot of time and trouble. The LiveSwitch team is great to work with!"
Hadi Chammah
Sales Director | Safe & Sound Moving
"Not only is LiveSwitch Contact convenient and easy to use but it brings peace of mind to our customers. Connecting with them by video before their move helps ensure we're providing an accurate estimate for our services and gives them confidence that we're a professional, trustworthy organization."
Chris Knowles
Owner | True Friends Moving
All video calls and recordings are stored in the Conversations section of your dashboard for quick organization, status, tracking, and more.
Skip the long drives.
First there were horses. Then there were cars. Now there are video calls – with LiveSwitch Contact. Never drive to be there in-person again if you can connect virtually instead.
On-Demand Recordings
No app.
No downloads.
No updates.
LiveSwitch Contact is entirely web-based (in-browser), so it doesn't need to be installed or downloaded. Updates happen automatically, making it easier for you to manage any customer interaction.
Take snapshots on LiveSwitch Contact video calls. Make notes, crop for details, download, and share at your convenience.
Integrations enhance LiveSwitch Contact functionality in many exciting ways. If your business already integrates with another system (ex. Podium), we can accommodate.
Unlimited Usage
Don’t pay per call. Our subscription-based model offers unlimited use and video recordings, so you can make as many calls as you need without extra charges.
LiveSwitch Contact video calls and user dashboard work across any device and browser, mobile and desktop, Apple-to-Android. We've got you (and your customers) covered.
Business Just Got Better
with LiveSwitch Contact
Take snapshots on LiveSwitch Contact video calls. Make notes, crop for details, download and share at your convenience.
Integrations enhance LiveSwitch Contact functionality in many exciting ways. If your business already integrates with another system (ex. Podium), we can accommodate.
Unlimited Usage
Don’t pay per video quote. Our subscription-based model offers unlimited use and video recordings, so you can make as many calls as you need without extra charges.
No app.
No downloads.
No updates.
LiveSwitch Contact is entirely web-based (in-browser), so it doesn't need to be installed or downloaded. Updates happen automatically, making it easier for you to manage any customer interaction.
All video calls and recordings are stored in the Conversations section of your dashboard for quick organization, status, tracking and more.
Skip the long drives.
First there were horses. Then there were cars. Now there are video calls – with LiveSwitch Contact. Never drive to do an in-person estimate ever again.
On-Demand Recordings
LiveSwitch Contact video calls and user dashboard work across any device and browser, mobile and desktop, Apple-to-Android. We've got you (and your customers) covered.
"You get your money back in the investment by just using it once for a job thats an 8 hour round trip."
You get your money back in the investment by just using it once for a job that could be an 8 hour round trip.
…Our customers love that they don't have to download an app. They can just click a button and we can have our eyes on our properties throughout our region without having to drive around.
Brad J.
CEO | Sweyer Property Management
You get your money back in the investment by just using it once for a job that could be an 8 hour round trip.
Kevin J.
Business Owner
It previously took 25-30 minutes to do an in-house estimate and now it takes 12 minutes because it's very smooth and easy.
Lazhar B.
CEO | Van Express Moving & Storage
LiveSwitch Contact's one-click video tool allows you to connect with your customers from anywhere, by simply texting a meeting link , or requesting a video recording. Avoid the drive and maximize output.
LiveSwitch Contact | In-Person |
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Time-saving convenience
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Lengthy, time-consuming travel
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Increased earning potential
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Extra expenses on fuel
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Five-star customer experience
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Customer inconveniences
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Transparent, recorded calls
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Disorganized record-keeping
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60-day money-back guarantee
60-Day Satisfaction Guarantee
We’re so confident LiveSwitch Contact's video tools will transform your business no matter what, we’ll let you test it risk free for 60 days.
If you’re not satisfied with the performance, we’ll refund no questions asked.
Monthly Product Enhancements
Unlimited Video Calls & Recordings
Human Customer Support
Accepted payment methods
Money Back Guarantee
Get your money back within 60 days after purchase.
Secure Payment
All transactions are encrypted and secured.
Help is always here, whenever, you need it.
Status Updates
Video calls and recordings status are updated automatically
Web Browser
Compatible with Google Chrome, Safari, Firefox and Microsoft Edge
Call Conversations
Full history of every video call and recording with editable notes
User Privacy
End-to-end encryption for every video call
Included
LiveSwitch Contact user/team dashboard, unlimited 1-on-1 video calls, unlimited session time limit, unlimited recordings and snapshots
Take flight.
All LiveSwitch Contact video meetings are powered by a custom, state of the art engine. Whether you’re a small business or a large enterprise, this is the highest quality of live calls the web has to offer.
Compared to other video apps, there is no competition. LiveSwitch Engine offers the best live video experience on the web with sub-second latency and crystal clear audio.
Questions? Answers.
Wait, what is LiveSwitch Contact?
LiveSwitch Contact is a text message-to-video call and recording software that allows you to text a link and start a video session instantly. With its user-friendly interface and crisp video quality, it allows for clear communication and accurate capture of data. By implementing LiveSwitch Contact, you can save time and earn more money, while providing accurate, reliable services to your clients.
How does LiveSwitch work?
Using a customer, prospect, or team member’s phone number, you can generate a unique video link that is automatically shared via text.
Do I need to download an app? Which devices are compatible?
Available on every phone, tablet, or desktop browser, the LiveSwitch Contact dashboard and video calls work anywhere. No app required.
Can I go back to my calls and review them?
Yes – you can record any call for documentation, training, and dispute resolution. All recordings are stored and easily accessible within the LiveSwitch Contact dashboard, so you can review them anytime.
Does LiveSwitch Contact maintain good video and audio quality?
LiveSwitch Contact is dedicated to providing crystal clear video and audio during video sessions. We understand the importance of reliability, and our platform is built on the expertise of the video-tech industry. Trusted by big names like Adobe, Bosch, and Door King, you can count on us to deliver a smooth experience with no performance issues or outages.
I already have a web form that collects customer info, why would I need video?
LiveSwitch Contact focuses on real-time video, allowing you to engage with customers in a personal way. By building strong relationships through live conversations, you can tackle any questions or concerns on the spot. Plus, the recorded video serves as a reliable reference, preventing potential discrepancies. This means you can establish trust and transparency, while creating lasting connections with your customers.
Won’t a virtual video session take away from building value?
There’s one thing all clients love: a smooth process; and LiveSwitch Contact delivers just that. By connecting via a video session instantly, you can provide a more desirable experience for you, your customers, and your team - with better info at your fingertips, too.