Raleigh, NC, October 16, 2024 - LiveSwitch is excited to announce that LiveSwitch Contact and Concierge are now available for purchase and deployment through AWS Marketplace, offering AWS customers an easy way to access video communication solutions for customer engagement.
AWS Marketplace is a curated digital catalog that AWS customers use to find, buy, deploy, and manage third-party software and services. LiveSwitch joining the marketplace expands the company’s global reach.
The addition of LiveSwitch Contact and LiveSwitch Concierge in AWS Marketplace allows businesses to efficiently integrate industry-leading real-time communication technologies into their existing infrastructure with the reliability and scalability of AWS. These solutions enable companies to enhance customer experience, improve operational efficiency, and drive more meaningful customer interaction.
LiveSwitch Contact allows businesses to visually connect with customers to improve their customer experience and accelerate the sales and support processes. It allows businesses to easily initiate or receive a video call with anyone in the world through a QR code, text message, or website form. LiveSwitch Contact is used heavily across many different industries, some of which include home service contractors, property managers, self-storage facilities, moving companies, and healthcare providers.
LiveSwitch Concierge is a live video solution that allows companies to win and keep more customers by offering live video chat on their websites. When a customer visits a website and clicks the Concierge bell, they enter their name and phone number and are immediately connected with an agent over live video. Conversations are recorded and can be managed through the Concierge dashboard.
“Bringing LiveSwitch Contact and Concierge into AWS Marketplace is an important step in making our instant video solutions for customer engagement more accessible to a global audience,” said Michael Adams, CEO of LiveSwitch. “We are thrilled to offer the vast community of AWS customers the ability to integrate our solutions quickly and securely to enhance their customer interactions.”
For more information, visit https://www.liveswitch.com/aws or LiveSwitch’s listing on the AWS Marketplace.
About LiveSwitch
LiveSwitch is a leading communications platform provider with innovative live video products that transform how people and businesses perform their work. LiveSwitch clients include small businesses to large global, Fortune 500 companies across multiple industries. Learn more about our product suite and our customized solutions.
